A world class course
"Outstanding.
Invaluable. Revealing"
Our clients choice of words - not
ours.
Scotwork delivers its world-class
training and consulting services from 30 offices located around the
world. We can provide training at almost any suitable location in
17 different languages.
People can be taught about a process by reading about it or by
being told about it; "ability" can only be improved through
practice. The approach used by Scotwork on our Negotiating
Skills Training courses is to allow participants to
demonstrate their existing levels of ability and then to coach them
by reinforcing the good behaviours and eliminating the bad.
We give participants a framework within which the sometimes,
apparently, chaotic nature of negotiations always fit, a map of the
negotiating landscape, and then furnish them with
relevant key skills tips, techniques and behaviours that allow them
to navigate that map, with greater fluency and ability.
To do this we typically engage in classroom learning type
techniques for 15-20% of the time we are in session. The
remaining 80-85% of the time is in practice or mock negotiations.
We have developed a library of cases which will highlight the most
common forms of negotiation conflict and engage
participants by asking them to negotiate in real time whilst they
are filmed, allowing the tutorial team to give insight into
different options they could have pursued, and alternative
strategies to employ. The experienced tutors are then able to apply
this learning to the real life issues that the participants
face.
One of the measures of success must be people's ability to apply
the techniques successfully back in the workplace and for any
improvement to be long lasting. Our research shows that not only do
the participants apply the techniques, but because they produce
results, they keep on using them. In a survey of the participants'
line managers conducted 6 months after the course, 50% of
respondents said that the benefits gained from attending
the course were still increasing. Click the download button
below to read our brochure.
We also recognise that for learning to be effective it has to be
memorable, immediately applicable and entertaining. Our use of an
easily remembered map of the process, strong
visual imagery and anecdotes, extensive use of video recording and
replay, combine to have an impact.
"A humbling, necessary & invaluable experience that I would
recommend to all who wish to improve their capability to
negotiate".
Michael Anderson - Business
Evaluation and Economics - BHP Billiton
Read more negotiating skills
testimonials