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Published: Mar 14 , 2019
Author: Alan Smith

Despite my reluctance, we ended up getting a new dog three weeks ago. I said I didn’t want a puppy, for obvious and smelly reasons, my daughter asked me to define puppy? I should have seen it coming and avoided the obvious signal I know, but we now have a 10-month-old adolescent dog called Grouse! Not technically a puppy but still young, crazy and cute as a button. Children are the best negotiators (even 23-year olds).

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Published: Feb 28 , 2019
Author: Alan Smith

The BBC announced this morning a piece of analysis that suggested that the learning of German and French as a foreign language is about to hit an all-time low in the UK. BBC analysis shows drops of between 30% and 50% since 2013 in the numbers taking GCSE language courses in the worst affected areas in England. Whilst a separate survey of secondary schools suggests a third have dropped at least one language from their GCSE options.

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Published: Feb 14 , 2019
Author: Alan Smith

An evocative phrase that I heard in two different settings for the first time last week. It concerns the behaviour of salespeople who spend inordinate amounts of time in what is best described as rampant persuasion rather than try to understand what the customer wants. As you must know by now (if you are regular readers of this BLOG), Scotwork are absolute experts in the art of negotiation. We often describe negotiation as what happens when the selling (persuasion) stops.

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Know Your Enemy

When Philip Green announced last week that his wife’s Arcadia Group, which includes Topshop and Miss Selfridge, is planning a restructure, many members of the public will have experienced a feeling of schadenfreude. But those who are in the front line of deals with Mr Green, particularly the landlords who own the stores which he leases throughout the land, will have sighed resignedly as yet another retailer threatens to ‘go under’ unless they play ball and reduce his rents.

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