REAL-WORLD INSIGHTS

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Published: Apr 18 , 2019
Author: Alan Smith

There is no doubt, and I am indebted to my colleague David Bannister, and the excellent work he has done to find the evidence for this, that most untrained negotiators are stubborn. Indeed, even without the evidence that Scotwork has amassed over the last 4 years by surveying over 3,000 negotiators, you could get a sense of it by looking at the behaviour of our very own Prime Minister and her intransigence over her plan for Brexit. Plan B is to repeat Plan A!

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Published: Nov 08 , 2018
Author: David Bannister

I wonder if, like me, you have recently followed the story of a shoplifter who stole a tray of cans of beer from a supermarket. This was no ordinary shoplifter, he looked like the actor David Schwimmer and his CCTV photograph was shown widely in the media. David Schwimmer showed his sense of humour by posting his own photograph on social media showing him clutching a similar looking tray of beers and taking a furtive look at a shop camera. This reminded me of...

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Published: Oct 18 , 2018
Author: David Bannister

Here in the UK, the news and social media is obsessed with negotiation – or, as some would have it, capitulation. As the moment of that final deadline nears (again!) and we all prepare for a life of isolation with grounded airliners and gridlocked motorways on the way to our main ports, my attention was attracted by a story which started with a negotiation about 3 years ago in Monaco. At that time a young man called Antony Martial...

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Bad Behaviour (From The Good Guys)

I’m fascinated by how brands can make us feel. The intensity of that feeling, what drives it and how long it can last. The infamous ones in my experience include IKEA. Nothing makes my blood curdle more than the indignity of being herded around the labyrinth of their Wembley store, before you land in the cattle market of the queuing system. Great for your...

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