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Published: Apr 09 , 2020
Author: Richard Savage

I love being at home. I love being with my family. But ALL day, EVERY day? And then I reflected that one of the most important things we teach as professional negotiators is to ask questions, good questions, and then most critically, listen to the answers. In fact, the ability to listen is probably the ultimate negotiator's asset!

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Published: Feb 20 , 2020
Author: Richard Savage

A friend told me this tragic story about what turned into a very expensive trip to a local shopping centre with her husband. They are both smokers, you know the ones that give up from time to time, enjoy a rather tense and grumpy few days together and then start again (lucky bastards!). Visits to shopping centres in pairs are...

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Published: Jan 16 , 2020
Author: Richard Savage

I’m fascinated by how brands can make us feel. The intensity of that feeling, what drives it and how long it can last. The infamous ones in my experience include IKEA. Nothing makes my blood curdle more than the indignity of being herded around the labyrinth of their Wembley store, before you land in the cattle market of the queuing system. Great for your...

Latest Blog:

The New Front Line – Negotiating at Home

I love being at home. I love being with my family. But ALL day, EVERY day? And then I reflected that one of the most important things we teach as professional negotiators is to ask questions, good questions, and then most critically, listen to the answers. In fact, the ability to listen is probably the ultimate negotiator's asset!

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