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Published: Jan 09 , 2020
Author: Stephen White

It is a new year and a new decade. How does that make you feel – optimistic or apprehensive? Knowing this is important, because your answer may be a guide to your negotiating style. I have an old friend who is in retail. For many years...

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Published: Jan 11 , 2018
Author: Alan Smith

Sunseeker? I wish. So we are at the start of the year! Spent too much over Christmas? Eaten too much?...

Published: Dec 23 , 2011
Author: Alan Smith

Put aside all your thoughts and fears about conflict and negotiation. Delight in that extra slice of cake, enjoy that rather large glass of wine. For a few days revel in the season of goodwill...

Latest Blog:

Bad Behaviour (From The Good Guys)

I’m fascinated by how brands can make us feel. The intensity of that feeling, what drives it and how long it can last. The infamous ones in my experience include IKEA. Nothing makes my blood curdle more than the indignity of being herded around the labyrinth of their Wembley store, before you land in the cattle market of the queuing system. Great for your...

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