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Published: Feb 11 , 2016
Author: Stephen White

I had a haircut today, and learnt something simple but useful. Chatting to the barber I asked if he had ever been to a particular local restaurant. Yes, he said, but it was about 5 years ago and it wasn’t very good. He had found a small piece of plastic in his mouth whilst eating his meal, and he was unimpressed with the response from the waiter. He explained. “I said to him, I am not complaining or making a fuss, because I am not that kind of person, but I think you should know that this piece of plastic was in my food. The waiter looked at it and said ‘Cool, man. Thanks for telling me’, and wandered off...

Published: Dec 05 , 2013
Author: Alan Smith

The Royal Bank of Scotland (RBS) has promised to compensate those left "out of pocket" after customers were unable to pay for purchases. RBS, NatWest and Ulster Bank customers making online and card payments were affected between 18:30 and 21:30 GMT this Monday. Bearing in mind that Monday was supposed to be the biggest on-line shopping day of the year (credit cards screaming with pre-Christmas purchases), this was indeed a big cock up. There were stories of students stranded in taxis they could not pay for, drinkers and diners with unpaid bills and mothers unable to buy nappies filling the morning news...

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Up A Mountain

The highlight of the holidays, which after this week’s biblical weather seems a long time ago, was some energetic romping about in the Cantabrian mountains in Northern Spain. There is a beautiful spot in the heart of the Picos de Europa where we have been going for nearly two decades. And in this hiking paradise, we celebrate the fact that despite the absolute confidence ahead of each adventure we embark on, meticulous packing of walking maps and charging up of GPS enabled smartphones, we know we will get lost.

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