REAL-WORLD INSIGHTS

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Published: May 07 , 2020
Author: Stephen White

Lockdown certainly sorts the gardeners out, at least around where I live. Some gardens I pass on my daily exercise hour are super-pristine, almost manicured in their perfection. Others remain a straggly mess, with the grass overlong and the weeds overblown. Mine fits into the latter category; not because I don’t care but because I don’t have the skill, the enthusiasm or the tools to do anything about it. So when an announcement was made yesterday...

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Published: Apr 19 , 2018
Author: 

I read a hilarious story recently about a guy who got into an argument with a supermarket when he tried to secure a refund on an opened tray of diced butternut squash because when he bought it, he’d thought it was cheese. The author of the story was standing in line at the grocery store behind our brave Cheese Connoisseur, tweeting updates in real time as this guy dug himself deeper and deeper into a hole. He was determined to get a $2.97 refund on the tray, which...

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Published: Oct 05 , 2017
Author: Alan Smith

Just how do you listen to music these days? If the song is unable to get you hooked within 30 seconds, forget it. To be honest that is not a big surprise to me (nor should it be to any professional negotiator). Setting the right scene for a negotiation, by controlling the agenda, creating the appropriate tone and managing expectations of a potential outcome, is something that Scotwork have been banging on about for many years. Getting on the front foot can have a wonderful impact on the outcome of the overall meeting (and/or sequence of meetings).

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Over the years I have spent quite a lot of time in Bradford. My wife, at that time my girlfriend, went to Margaret McMillan College of Education in the town, we were regular visitors to the Alhambra Theatre, and later on I taught numerous managers working for Grattan’s, the mail order catalogue company. It is a fine town, populated by great characters. In 1981 Bradford made headlines when it declared itself to be a nuclear-free zone. No one quite understood what that meant in practice, but the literal interpretation was that if...

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