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Published: Apr 17 , 2020
Author: Richard Savage

Well, there we have it. The first secretary this week has pronounced that lockdown continues for another 3 weeks. The media were predicting such a statement, no doubt to soften us up for the confirmation. The awful statistics continue to build and whilst there is talk of light at the end of the tunnel, no one is totally convinced it’s not another train heading our way! Businesses are struggling, families battle on indoors and our front-line care workers are at full stretch. And the pubs are still closed. A dark time indeed. And yet, hidden amongst the misery there are some wonderful stories that lighten the mood.

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Published: Oct 31 , 2019
Author: Robin Copland

Negotiations are often formulaic. Management, for example, go into a negotiation fully expecting the union to make the first proposal. This approach has been accepted as the norm for so many years that somehow, it is seen as “not the done thing” to do anything different. If management is keen to...

Published: Oct 31 , 2013
Author: Mike Freedman

Like most sales people I talk about value first and price last. This week was no exception. My prospective client was considering courses for the company’s purchasing managers. The meeting was going very well, and when the quotation was requested I announced the total price for our three-day negotiating skills course upon which my much-interested prospective client asked…"is that the cost per day?"...

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Process Really Counts

As the sun returns to parts of the UK this week, we all should massively take care of ourselves and our loved ones as the lure of the cooling effects of water drag us to the seaside and our local wild swimming areas. Furlough did a number of things, one of which has been...

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