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Published: Dec 12 , 2019
Author: Alan Smith

You decide to get your whole house repainted. You invite four local firms to come to your home and give you a quote. After they have looked around you sit each of them in a separate room and ask them for their best price. Each of them has the same brief and need to cover materials as well as labour. They all have two weeks to complete the job. You ask them to write...

Published: Jan 03 , 2013
Author: Alan Smith

When I was younger, so much younger than today - I would occasionally find myself in situations which I really struggled to handle. Let me give you an example. There was this particular chap, whom we will call Ian Sharples for the purpose of the story; he was 2 years older than me, considerably bigger, and to be honest, a bit rough-looking. Even his mother struggled to love him.

Latest Blog:

Bad Behaviour (From The Good Guys)

I’m fascinated by how brands can make us feel. The intensity of that feeling, what drives it and how long it can last. The infamous ones in my experience include IKEA. Nothing makes my blood curdle more than the indignity of being herded around the labyrinth of their Wembley store, before you land in the cattle market of the queuing system. Great for your...

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