Last week I revisited some of the tactical haggling we’ve been gawping at recently, concerning the future status of Greenland. One lesson for negotiators was drawn from the chosen European strategy of responding in very conventional and traditiona...

Last January, prior to Donald Trump’s second coming as US President, I mulled his preference for haggling tactics – making extreme proposals in order to make the merely unreasonable look acceptable. As he returned to the White House, Trump had not...

Anyone who has negotiated for a while learns a simple rule: Actions speak louder than words. So, for the third blog in my trilogy on narrative, I’d like to look at how what’s said is often less important than what’s done. Words are flexible. Acti...

It was early December at the North Pole, and the workshop was buzzing—not with cheer, but with tension. The elves had been grumbling for weeks. Long hours, outdated tools, and too-short candy breaks had pushed them to the edge. Some were even whis...